Bink's Return Policy

Defective Merchandise Return Policy:

Here at Bink, we stand behind our products 100%! If you receive a defective item, contact Bink within 15 days after receipt for an exchange and a Return Authorization Number (RAN). The RAN must be clearly written on the OUTSIDE of the box or delivery will be refused. Refunds will be given only if the item is out of stock or discontinued. We thoroughly inspect all handbags for defects before we ship. Items damaged in transit must immediately be brought to the attention of Bink and the shipping company, i.e. USPS. Please return all handbags in the original box with packing materials. It is highly recommended you insure the parcel for the amount of the item and get a tracking number, as Bink is not responsible for lost, damaged or misdirected returns. Closeout items are sold "as-is" and are not returnable. Sorry, absolutely no returns on international orders.

"I changed my mind" Return Policy:

If you receive the handbag and decide "It's just not for me..", you MUST contact Bink via e-mail within 3 days of receiving your order to obtain a Return Authorization Number (RAN). The RAN must be clearly written on the OUTSIDE of the box or delivery will be refused. If you would like to exchange for a different style or color, you will be responsible for shipping on the replacement item ($15.00 check to be included with return). A 15% re-stocking fee will be charged on bags returned without exchange. All returns must be received within 7 days of receipt and must be in new and unused condition with all tags and dust covers and in the original shipping box. It is highly recommended you insure the parcel for the amount of the item and get a tracking number, as Bink is not responsible for lost, damaged or misdirected returns. Closeout items are sold "as-is" and are not returnable. Sorry, absolutely no returns on international orders.